My Phantom does not power up or the LED cycles on and off, either
red and green.
A: This indicates a problem with the phantom power source. The
level may be too low, or there may be a problem with your cable.
Some phantom power sources do not comply with the industry standards
(DIN standard 45 596 or IEC standard 268-15A). Devices that do
not conform can often be easily modified to meet the standard.
My computer wil not connect to the Navigator when using the Remote
1. Software Version. Make sure the software version installed
in your computer is compatible with the firmware version of your
Navigator. Read the release notes at www.Sabine.com.
2. Check cable. For RS232 you need a serial 9-pin, not a null
3. COM Port. Make sure the COM Port selected is correct. If not
you may get an “Invalid Port” message when running
the software. Click OK and then correct the port setting. You
may have to restart the
software. Also make sure no other serial devices are using that
4. Find the COM when using USB. The driver for the Navigator’s
USB port is installed when you install the Navigator software.
USB COM ports are assigned dynamically by your computer, so you
to find out which COM port is being used by your USB-connected
a. With the power on connect the Navigator to your compuiter using
a USB cable. You will see a message in your System Tray indicating
the new USB device has been found.
b. In Windows, click Start and select Settings, Control Panel,
then double click System.
c. Click on Hardware, Device Manager and open up Ports (COM &
d. You will see the USB driver assigned to one of the COM ports.
Use this COM port number when setting up the connection in the
5. Refresh your COM Ports. This is a good choice if you are having
trouble connecting. In Windows, click Start and select Settings,
Control Panel, then double click System. Click on Hardware, Device
Manager and open up Ports (COM & LPT). Right click the COM
Port for your Navigator and select Remove (or Uninstall). Your
computer will verify your intent and then reboot. As it reboots,
it will rebuild your COM Port file. This will clean out previous
settings for devices no longer attached to your computer and may
allow the Navigator software to locate your unit(s).
GHz Wireless Microphone Systems
My SWM7000 receiver and transmitter power are on, and the receiver
RF Signal meters and Input Level meters are lighting up, but there
is no sound from system.
A: Check the connection between the receiver and mixer/amp. Adjust
re-ceiver Output Level control. Check for MUTE status in Remote
Control Software. Also, make sure the RF scanner is OFF.
My receiver and transmitter power are on, but the receiver RF
Signal meters and Input Level meters are not lighting up.
A: Check the transmitter On/Battery Indicator. Recharge the transmitter
if necessary. Check the transmitter and receiver frequency Channel
settings (make sure they match). Check the receiver antenna connections.
You may want to check the distance between the transmitter and
and possible obstructions in the path.
The transmitter is on, but the sound is noisy.
A: Check the transmitter On/Battery Indicator. If the battery
is weak, replace it with a fresh battery from the charger unit
if necessary. Check for other sources of RF interference (high
voltage equipment, lighting equipment, etc.). Check the distance
between transmitters and re-ceiver antennas.
The transmitter is off, but there is noise still coming from receiver.
A: Check for other sources of RF interference (high voltage equip-ment,
lighting equipment, trolley cars, etc.). Select another frequency
if necessary. Also check the connection and position of the receiver
antennas. You may want to use a Sabine Extension Antenna.
There is noise or humming coming from the system.
A: If you have fluorescent lights, bad ballasts may cause noise
or hum in your system.
: There is an “ERROR 1” message displayed on the receiver
A: Make sure that the #1 dip switch (located on the rear panel
of the receiver) is in the down (OFF) position.
more about the SWM7000 2.4 GHz Smart Spectrum Wireless Mic Systems
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1200/2400 Feedback Exterminators
Q. Why does my FBX-2020 sound distorted?
A. You're still in TURBO mode, the 2020's fast setup mode.
With TURBO engaged the 2020's clip level is all the way up, which
allows the unit to grab feedback almost instantly. After you set
all the fixed filters and one dynamic, or you lock the fixed filters,
TURBO mode goes off automatically. If you send audio through the
2020 while its still in TURBO, you will get distorted sound. The
solution is to set all the fixed filters and one dynamic, or tap
the lock fixed filter button. This turns off TURBO and engages
ClipGuard®, Sabine's patented adaptive clip level
control. Now you will hear your audio loud, clear, and distortion-free.
By the way, in TURBO mode, only the first and last LEDs on the
input meters will light up. That's your clue that TURBO is engaged.
Q. Can I place the FBX® in the mixer's EQ loop?
A. Yes. This is an especially good spot on powered mixers.
Try patching a SOLO here for a low cost solution.
Q. Can I place the unit in the mixer effects loop?
A. Avoid this configuration if possible. You can configure
the system this way only if each effects send of each mixer channel
is set so that all of the signal is routed completely through
the effects loop. You cannot mix dry signal with effects signal
and still control feedback.
Q. The LEDs on the CLIP LEVEL ADJUST do not light. The unit
will not catch feedback. Why?
A. The unit is not in the signal path. Check the connections.
Be sure that the program is interrupted when the input is disconnected
from the back of the unit. Check to make sure there is enough
input level to the unit. Check your gain structure -- the unit
should show input on the clip level LEDs.
Q. Can I mix balanced and unbalanced inputs and outputs?
A. Yes. An unbalanced input and balanced output is compatible
on the FBX-901, 1020Plus, 2020 and 2020Plus. However, a balanced
input and unbalanced output may result in a 6 dB loss of dynamic
range, and the bypass function may not operate correctly.
Q. Why does one of the FILTER ACTIVITY LEDs blink?
A. The last filter to be automatically updated blinks.
During normal operation, the blinking will move from filter to
filter as they are reset. This gives the user a visual confirmation
that the unit is responding to new feedback and is functioning
Q. Sometimes during the initial set-up, the first filter LED
will blink before any feedback has been introduced into the system.
A. The FBX® will set a filter if the system
has a hum. Check for bad grounds. Turn the CLIP LEVEL all the
way clockwise, reset the filters, and try again. Be careful not
to pass program though the unit during setup/Turbo Mode (no music,
no tapping the mic, no "check one, two...). Any program passing
through the systems will cause the unit to set false filters.
Q. Why does the FBX® cause a noticeable hum?
A. It hums if the main power voltage drops significantly
below 10% of the specified voltage. Check the A/C power mains.
Q. Why does my system sound thin and muffled?
A. Place the FBX® in BYPASS MODE. If the
system still sounds thin, your problem is probably with improper
use of a graphic EQ. If the problem is really the FBX®,
reinitialize the system. Also, be sure that the unit's CLIP LEVEL
is properly adjusted. Key point: Always set up your EQs before
you initialize the system for feedback with the FBX®.
Q. Can I wire two outputs to the 901? Are they in parallel?
A. The 901's outputs are in parallel, and you may use both
of the 901's outputs to drive other equipment. Do not patch in
two inputs to the 901; this may cause a short in the system.
and GRQ3100 Series
Q: The front panel controls on my GRQ-3102 or GRQ-3101 do not
A: Your Sabine GRAPHI-Q ships from the factory with all
front panel controls precisely calibrated for maximum accuracy.
However, each time you flash new firmware into your Graphi-Q,
it is very important to recalibrate the front panel controls.
You may also want to periodically recalibrate to assure the highest
degree of front panel control precision. Click here for step-by-step instructions on how to recalibrate
your GRQ-3102 or GRQ-3101.
Q: The Graphi-Q software can't find my Graphi-Q(s).
A: Make sure the software version installed in your
computer is compatible with the firmware version of your GRQ unit.
Software version 2 and up requires Firmware version 2 or higher.
Check your cable (you want a serial 9-pin, not a null modem).
If the cable is OK, try another COM Port setting. If that fails,
there are a variety of messages that may appear, all pertaining
to either the selected COM port being unavailable or an improper
COM Port setting. The following steps may resolve the difficulty:
Windows, click Start and select Settings, Control
Panel. Double click System. Click on Device
Manager and open up Ports (COM & LPT). Select
the COM port for your Graphi-Q and click Remove.
Your computer will verify your intent and then reboot. As it reboots,
it will rebuild your COM Port file. This will clean out previous
settings for devices no longer attached to your computer and hopefully
allow the Graphi-Q software to locate your unit(s).
Q: When I start up the GRAPHI-Q remote software program, the
initial window is out of proportion, fonts seem to run off the
A: The Graphi-Q software requires
that your computer display fonts be set to small.
Right click on desktop, go to Properties. Choose
Settings and then Advanced.... Recommended: Small
fonts, 800 x 600 pixels, 16 bit color. Restart your computer.
Q: Why don't my front panel controls respond?
If the unit has been / is connected to a computer, make sure that
the Stored Preset is set to #1 Front Panel.
Q: The Remote Control software recognizes my Graphi-Q,
but won't control it.
A: Make sure the stored preset is anything other than
#1 Front Panel (this setting allows only the front panel to operate
Q: What's a "Contact Closure Switch" on a Graphi-Q,
and how do I set it up?
here to find out.
I just purchased an RT-7000 Series rack tuner. I plugged it in,
and started to tune my guitar, but no matter how hard I try, the
Green In-tune LED won't show me that my guitar is in-tune.
Check to see if you are in Strobe Mode. The RT-7000s ship
in Strobe Mode and Strobe Mode does not use the green in-tune
LED. Instead, the LEDs cycle left for flat and right for sharp,
and stop when you are in tune. Press the STROBE button on the
front panel to toggle between STROBE and Standard tuning modes
(yes, Standard mode uses the green LED). See your Operating Guide
for more details, or click here to download a PDF of the Operating
I just changed my batteries, and now my AX seems to turn on (center
green LED flashes weakly), but it won't grab notes or tune.
A: Check to make sure your battery(s) is installed correctly.
Batteries fit between the long and short terminal straps as illustrated
AX-2000 may require one or two batteries, depending on the date
of manufacture. If you AX requires only one battery, there will
be a label stating that requirement on the AX battery door.
one-battery models, place battery with negative side
down under positive terminal strap and replace battery door. For
two-battery models, stack batteries together with
negative sides down, then slide into place on top of negative
terminal strap (long) and under positive terminal strap (short)
as shown in drawing.
The pad on my AX-2000 doesn't stick well to my guitar and the
tuner falls off.
Your SafeMount (tacky material) has gotten dirty. Place
a dab of nonabrasive, non-moisturizing (does not contain hand
cream) soap on your finger and spread the soap on the material.
Then rinse your finger and use it like a squeegee to clear the
pad of soap. Allow the pad to air dry for about five minutes.
The SafeMount becomes tacky again when it dries. To keep the pad
tacky longer between cleanings: keep the guitar surface clean,
avoid touching the SafeMount, and keep your AX Tuner in its DomeHome
when not in use.
Pick the string gently, using the thumb instead of a pick (aggressive
picking generates more overtones and the tuner is looking for
a strong fundamental). In noisy environments, try using a 12th-fret
harmonic. AX-2000 users can improve ambient noise rejection by
placing the AX on the rim of the guitar above the neck joint.