Before contacting Sabine, check to see if you have the latest updates to the SWM7000 Remote Control Software and System Firmware. Click here to view the SWM7000 Remote Control Software version updates page and click here to view the SWM7000 System Firmware version updates page on the Sabine website (requires an Internet connection). All updates can be downloaded using the Sabine Upgrade Wizard. Remote Control Software can also be downloaded directly.
If you need assistance with a problem, you can e-mail Sabine Customer Service at sabine@sabine.com
Sabine Customer Service hours are between 9 a.m. and 5 p.m. EST at +USA (386) 418-2000.
SWM7000 Remote Control
Software Graphic User Interface Help File
Version 2.12 - Build 040220